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FAQs
CAN I SELL TO YOU IF I LIVE OUTSIDE OF BC?
We provide prepaid shipping labels for payouts $500+ CAD for suppliers within Canada. Please fill out an online quote submission and our team will provide a quote within 72 business hours. If you would like to proceed with the quote, we can provide our shipping address to ship at your own cost or a prepaid shipping label and payout will be confirmed and issued upon delivery and authentication.
DO YOU ACCEPT DROP-OFFS?
We allow drop offs of up to 10 items for existing suppliers! Drop offs are accepted on Mondays to Saturdays by our buying team. Pricing will be emailed within 5 business days (excluding Sundays). Drop off pricing cannot be guaranteed on the same day - please book an appointment if you would like to receive pricing for your items on the same day!
HOW DO I CONSIGN AN ITEM?
We offer a minimum 4 month consignment period for pieces priced $500+. You will get paid out 50-70% cash of our final selling price, which will be determined in your pricing breakdown during your appointment or in an email. We offer a higher payout (60-70%) for our premium brands (Hermes, Chanel, Louis Vuitton, etc.) and the payout % is determined by buyer's discretion.
WHEN DO I GET PAID FOR MY SOLD CONSIGNED ITEMS?
We issue consignment payments via Plooto within 2-3 weeks after the item has been sold. If requested at the time of signing the consignment agreement, a cheque or e-transfer is available instead of a Plooto payment.