Shipping

All shipments within Canada and the USA are shipping via Canada Post. Most international shipments are through Canada Post.

Orders are dispatched within 1-3 business days. Once dispatched you will receive a tracking number for confirmation. For all tracking inquiries please contact the shipping company directly. Shipping times may vary and are not guaranteed. Mine & Yours holds no responsibility for deliveries made outside of the estimated timeframe.

Please see below for our standard rates. If you require expedited/express shipping or a special service for your order, please reach out to orders@mineandyours.com for a custom quote. Please note that Mine & Yours ships from multiple locations within British Columbia and Ontario and the below rates are per shipment; if your online order includes items from multiple locations, your rate will be calculated at checkout.

 

Canada

Orders over $350 CAD = Free

Tracked Standard Shipping = $20.00 CAD

3-10 business days 

 

In-store Pick Up = Free

Please allow 48 hours to process your order prior to pick-up

 

USA

Orders over $450 CAD = Free

Tracked Standard Shipping = $30.00 CAD

5-10 business days 

 

International

Tracked Standard Shipping = $100-130 CAD depending on destination

 

All shipments are automatically insured up to $100 CAD. If you require your order to be fully insured before it is shipped, purchase Route Package Protection at checkout. The insurance fee will vary according to the value of your purchase. Please note this fee is non-refundable in the event of a return or order cancellation. 

 

Returns 

All purchases made in-store are FINAL SALE

 

Online Return Policy

All bags, jewellery, kids, sale items and accessories are FINAL SALE.

All purchases made with partial or full store credit amounts are FINAL SALE.

We will gladly issue store credit or exchange for returned full priced clothing and shoes within 15 days of receiving your item. All kids clothing is final sale.

The cost of shipping will not be refunded, and the return must be mailed at the shipper's own cost. The value of the exchange or store credit will not include the cost of shipping. Items returned must be in the original packaging with tags attached and in the same condition as when it was received.

To return your product, you should mail your product to:
Mine & Yours 
Attn: Returns
418 Davie Street
Vancouver, BC, Canada,
V6B 2G3

You will be responsible for paying for your own shipping costs for returning your item. 

Any duties Mine & Yours incur upon returning items, will be deducted from the refund amount.

Mine & Yours is not responsible for lost, damaged or stolen packages that may occur during the delivery process.

Please contact orders@mineandyours.com for more information about your return or exchange.