Shipping & Returns
SHIPPING
For purchases over $250 shipping is free to Canada and the United States. The shipping rate for orders under $250 within Canada is a flat fee of $20 and within the continental United States is a flat fee of $25. All international shipping fees are calculated at check out.
All shipments within Canada and USA are standard shipping through Canada Post. Most international shipments are through Canada Post- if you are requesting another service please contact us for prices.
If you require expedited/express shipping please email orders@mineandyours.com to arrange- please note there is an extra fee for this service. Shipping times may vary and are not guaranteed. Mine & Yours holds no responsibility for deliveries made outside of the estimated timeframe.
Your order will be dispatched in 1-3 business days. You will be notified of your tracking number to follow its journey to you. For all tracking inquires please contact the shipping company directly.
RETURNS
IN-STORE RETURN POLICY
All purchases made in-store are FINAL SALE
ONLINE RETURN POLICY
All bags, jewellery, kids, sale items and accessories are FINAL SALE.
All purchases made with partial or full store credit amounts are FINAL SALE.
All PayBright Sales are FINAL SALE
We will gladly issue store credit or exchange for returned full priced clothing and shoes within 15 days of receiving your item. All kids clothing is final sale.
The cost of shipping will not be refunded, and the return must be mailed at the shipper's own cost. The value of the exchange or store credit will not include the cost of shipping. Items returned must be in the original packaging with tags attached and in the same condition as when it was received.
To return your product, you should mail your product to:
Mine & Yours
Attn: Returns
418 Davie Street
Vancouver, BC, Canada,
V6B 2G3
You will be responsible for paying for your own shipping costs for returning your item.
Any duties Mine & Yours incur upon returning items, will be deducted from the refund amount.
Mine & Yours is not responsible for lost, damaged or stolen packages that may occur during the delivery process.
Please contact orders@mineandyours.com for more information about your return or exchange.