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Refund policy

RETURNS

IN-STORE RETURN POLICY

All purchases made in-store are FINAL SALE

ONLINE RETURN POLICY

All bags, jewellery, kids, sale items and accessories are FINAL SALE.

All purchases made with partial or full store credit amounts are FINAL SALE.

All use of alternative payment options are FINAL SALE

We will gladly issue store credit or exchange for returned full-priced clothing and shoes within 15 days of receiving your item. All kids' clothing is final sale.

The shipping cost will not be refunded, and the return must be mailed at the shipper's own cost. The value of the exchange or store credit will not include the cost of shipping. Items returned must be in the original packaging with tags attached and in the same condition as when it was received.

To return your product, you should mail your product to:
Mine & Yours 
Attn: Returns
418 Davie Street
Vancouver, BC, Canada,
V6B 2G3

You will be responsible for paying for your own shipping costs for returning your item. 

Any duties Mine & Yours incur upon returning items will be deducted from the refund amount.

Mine & Yours is not responsible for lost, damaged or stolen packages that may occur during the delivery process.

Please contact orders@mineandyours.com for more information about your return or exchange.

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